What working with us actually
looks like.

Eight defined phases, one dedicated project manager, and full transparency at every step — from the first call to handover and beyond.

8 Phases Dedicated PM from day one Daily WhatsApp updates In-house workshop Post-handover aftercare AI-assisted planning & documentation
Phase 01

Consultation, Brief
& Site Survey

1–2 days

The relationship starts here. You reach out, share your brief, and we visit the site. We listen before we draw anything.

What you receive
  • Accurate site measurements from our survey team
  • CAD drawings of the space — provided by you, or produced by us if unavailable
  • Validated project scope with clearly identified spatial challenges
  • A shared design direction baseline, including any reference styles you bring to the table
Phase 02

2D Layout
& 3D Design

2–4 days

Our designers translate your brief into two distinct spatial concepts — each with a complete floor plan and photorealistic 3D render showing real materials, lighting, and finishes. Not mood boards. Actual design.

What you receive
  • 2 full 2D layout options for your space
  • 2 high-detail 3D renderings — materials, lighting, and finishes included
  • Optional alignment meeting to clarify questions, compare options, or request adjustments
  • Revised output if adjustments are requested at the meeting
Phase 03

Final BOQ
Submission

2–3 days

Once the design direction is clear, we produce a complete, itemised cost breakdown. No rounding. Every line is accounted for — including your workmanship warranty terms, agreed here before any approval is signed.

What you receive
  • Final quotation — covering both options or your selected design (BOQ)
  • Full line-by-line cost breakdown with no hidden items
  • Workmanship warranty terms — duration and scope confirmed at this stage, before the project begins
Client selects preferred design
Phase 04

Your Approval
& Document Submission

6–7 days

The project is formalised. Documents are signed, the first payment is processed, and we immediately begin permit and building pre-clearance in parallel — so no time is lost waiting on administration.

What we need from you
  • Written approval via email
  • Purchase Order (PO)
  • Down payment
  • Appointment letter and assignment of your day-to-day PIC contact
  • Final material sign-off — authorises fabrication and procurement to begin
What you receive
  • Material samples and specification sheet for your review
  • Adjustment consultation if you wish to modify any material selections
  • Fitout Drawing Set: Civil, MEP & Finishing (Gambar Kerja)
  • Project time schedule with milestones and key dates
  • WhatsApp coordination group — your direct line to PM and site team from day one
  • Work Permit cleared (Surat Izin Kerja)
Down payment processed — project officially begins
Phase 05

Kick-off Meeting

1 day

The moment planning becomes execution. Your PM, lead designer, and site team align on sequence, site access, logistics, and first-day priorities — before work begins.

What you receive
  • Full team introduction — your dedicated PM, lead designer, and site supervisor
  • Final schedule walkthrough with confirmed site start date
Site work begins
Phase 06

Site Construction
& Installation

4 weeks and above

The longest phase — and the one where most studios go quiet. We don't. A dedicated PM and designer stay on your project with structured check-ins and daily visibility built into the process, not added as an afterthought.

What you receive throughout
  • Minimum one weekly meeting — on-site or online — with your dedicated PM and Designer to verify drawings against actual site work
  • Daily progress photos and field updates posted to your WhatsApp coordination group
  • Weekly timeline report showing progress percentage and completed work weight
  • Immediate notification for any urgent client requests or completed loose-furniture installations
  • Progress-linked invoicing — payment terms are tied to verified milestone completion, not arbitrary dates
Progress-based payment terms apply
Phase 07

Revisions
& Additional Work

2–3 days minor  ·  3–5 days major

Changes happen mid-project. You tell us what you want adjusted — we listen and get it done.

What you give us
  • A brief of what you want changed or added — shared via WhatsApp, on-site, or in a meeting
What you receive
  • Confirmation of scope and any timeline adjustment
  • Update when the change is done
Phase 08

Handover
& Aftercare

5–7 days + 1–12 months

The project is complete — and our commitment isn't. Handover is formal and fully documented. Aftercare is proactive, not reactive.

At handover you receive
  • Final photo and video documentation of the completed space
  • As-built drawings on USB flash drive
  • Signed Work Completion Certificate (BAST)
  • Final payment termin processing
Aftercare — 1 to 12 months
  • Workmanship warranty — duration agreed at BOQ stage, specific to your project scope and space type
  • Free site visits for any reported issues or concerns
  • Bi-weekly proactive check-in visits — we come to you, not just when something goes wrong
  • Touch-up service for minor defects arising from normal use
Project complete — aftercare begins

Let's map out
your project.

Consultation and site survey are the first step — and they cost nothing. Tell us about your space.